Terms of Service

Article 1 (Scope)

These Terms set out the conditions for using Sabaki (the “Service”), provided by Noriva LLC (Noriva合同会社, “we”). Before using the Service for the first time, you review these Terms and the Privacy Policy and agree to them on screen. We record the date and time of your agreement and the revision date of the Terms you agreed to.

Article 2 (The Service)

The Service is a SaaS that identifies, translates and explains notification emails from AWS and similar messages that you forward to it, and delivers them to a dashboard, Slack and other destinations. Explanations produced by AI are for reference only; we do not warrant their accuracy or completeness. You make the final decision on whether and how to act.

Article 3 (Accounts)

You register with accurate information and are responsible for keeping your credentials safe. Treat forwarding addresses and webhook URLs with the same care as credentials.

Article 4 (Fees and Payment)

Fees and payment terms for paid plans are as stated on the pricing page and in the notice under the Japanese Act on Specified Commercial Transactions. A workspace subscribing to a paid plan for the first time receives a 14-day free trial; unless cancelled during the trial, it converts to a paid subscription on the day the trial ends and the registered credit card is charged. You may cancel at any time and keep access until the end of the billing period. We do not refund pro rata after cancellation. If we charge you twice through our own error, we refund the duplicate once we have confirmed it.

Article 5 (Prohibited Conduct)

You must not violate laws or regulations, interfere with the operation of the Service, forward mail while impersonating a third party, reverse-engineer the Service, or engage in any other conduct we reasonably consider inappropriate.

Article 6 (Limitation of Liability)

Except in cases of our wilful misconduct or gross negligence, our liability for damage arising from the use of, or inability to use, the Service is limited to the total fees you paid in the preceding 12 months. The same applies to damage arising from delayed, undelivered or misclassified notifications.

Article 7 (Changes to and Termination of the Service)

We may change or discontinue the Service with prior notice. If a paid period remains, we refund it pro rata.

Article 8 (Changes to these Terms)

We may revise these Terms when necessary. We announce material changes within the Service and ask for your agreement again the first time you use the Service after the change.

Article 9 (Trademarks)

The Service is provided independently by us. It is not provided or operated by Amazon Web Services, Inc., Slack Technologies, Inc., Google LLC, Microsoft Corporation or Stripe, Inc., and is not endorsed, sponsored or recommended by any of them. Their names appear in the Service and on our website only to describe the products and services the Service works with or uses.

• Amazon Web Services, AWS, Amazon Bedrock, Amazon SES, Amazon CloudFront and other AWS names are trademarks of Amazon.com, Inc. or its affiliates.
• Slack is a registered trademark and service mark of Slack Technologies, Inc.
• Google, Gmail and Google Workspace are trademarks of Google LLC.
• Exchange, Microsoft, Microsoft 365 and Outlook are trademarks of the Microsoft group of companies.
• Stripe is a trademark or registered trademark of Stripe, Inc.

Article 10 (Governing Law and Jurisdiction)

These Terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction in the first instance over any dispute concerning the Service.